Frequently Asked Questions


Upon choosing a unit that meets your needs, you can move in your personal items as soon as you have completed the necessary documentation and provided payment.


Yes, we kindly ask for ten (10) days’ notice before you remove your items from storage. Plan to vacate by your paid-through date to avoid additional charges.


Yes, we require a valid state-issued driver’s license or identification card, payment, and an executed rental agreement.


At StoreRight, we rent on a month-to-month basis. You are not locked into any long-term agreements and can enjoy flexible terms.


It is strongly recommended that you buy insurance for your personal property. We offer affordable insurance. Inquire with our StoreRight manager when signing your rental agreement.


Yes. You will be given your own security gate code that will allow you access seven (7) days a week. Gate hours vary by location, and twenty-four (24) hour access may be available upon request.


You can pay by mailing a check or money order or making a payment through our website via credit card. You can also pay in person at your StoreRight facility location. The most convenient option is to have payments automatically charged to your credit card on a monthly basis.


We accept cash, money orders, checks, Visa, MasterCard, Discover and American Express.


Yes, at most locations, we sell supplies on-site for your convenience. We have a wide variety, including locks, boxes, and other packing items.


You can contact one of our on-site managers, who will help you understand your requirements. Otherwise, you can visit our website and use our Storage Calculator, which will guide you in your decision on the size you may need.


Not at all. Visit one of our facilities during office hours and one of our knowledgeable on-site managers will gladly show you the spaces we offer.


A lock is required to secure your unit. Please call or visit our StoreRight manager for details.


Yes, PROHIBITED ITEMS include but are not limited to: liquids, explosives, flammable items, toxic materials, and perishable items.


Yes, we provide complimentary carts to help you move in.


Visit the webpage for office and gate hours for each location.